Privacy Policy

Last updated: January 1, 2026

Jiana Deon (“we,” “us,” or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you, the customer, with a curated shopping experience. Jiana Deon is powered by Big Commerce, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of the Services, you acknowledge that you have read and understood this Privacy Policy and the collection, use, and disclosure of your information as described herein.


Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies, relates to, describes, or can reasonably be linked to you or another individual. Personal information does not include information that has been collected anonymously or de-identified so that it cannot reasonably identify you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

  • Contact details, including your name, billing address, shipping address, phone number, and email address

  • Financial information, including credit card and debit card numbers, payment card information, financial account details, transaction details, payment method, payment confirmation, and other payment-related information

  • Account information, including username, password, security questions, preferences, and settings

  • Transaction information, including items you view, add to your cart, add to a wish-list, purchase, return, exchange, or cancel, as well as past transactions.

  • Communications with us, including information you provide when contacting customer support or otherwise communicating with us

  • Device information, including your device type, browser, IP address, network connection, and other unique identifiers

  • Usage information, including how and when you interact with or navigate the Services


Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you, including when you create an account, make a purchase, visit or use the Services, or communicate with us.

  • Automatically through the Services, including through cookies and similar technologies, when you use our website or services

  • From service providers who perform services on our behalf and collect or process personal information for those purposes

  • From partners or other third parties, as permitted by applicable law


How We Use Your Personal Information

We may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

To perform our contract with you, process payments, fulfill orders, manage your account, remember preferences, arrange shipping, process returns and exchanges, enable reviews, and create a customized shopping experience, including product recommendations.

Marketing and Advertising

To send promotional communications by email, text message, or postal mail, and to display advertisements on our Services or other websites based on your activity, purchases, or interests.

Security and Fraud Prevention

To authenticate accounts, secure transactions, detect and prevent fraudulent or malicious activity, protect public safety, and maintain the security of our Services.

Communicating with You

To provide customer support, respond to inquiries, and maintain our relationship with you.

Legal and Compliance

To comply with applicable laws, respond to legal requests, enforce our policies, and protect our rights and the rights of others.


How We Disclose Personal Information

We may disclose personal information in the following circumstances:

  • To vendors and service providers who perform services on our behalf, such as payment processing, IT services, analytics, fulfillment, and customer support

  • To business and marketing partners for advertising and promotional purposes, subject to their own privacy policies

  • When you direct, request, or consent to disclosure, such as for shipping products or using social media integration

  • To affiliates or within our corporate group

  • In connection with business transactions, legal obligations, or to protect our rights and the Services


Relationship With Big Commerce

The Services are hosted by Big Commerce, which collects and processes personal information to provide and improve the Services. Information you submit may be transferred to and processed in countries outside your place of residence.

Big Commerce may use personal information from your interactions with our store and other merchants to provide enhanced features. In such cases, Big Commerce is responsible for processing that information and responding to requests regarding those data uses.

To learn more, visit the BigCommerce Consumer Privacy Policy.


Third-Party Websites and Links

The Services may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties. Any information you provide on third-party platforms may be publicly viewable and subject to their policies.


Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided personal information, please contact us to request deletion.

We do not knowingly sell or share personal information of individuals under 16 years of age.


Security and Retention

No security system is perfect, and we cannot guarantee absolute security. We recommend avoiding unsecured communication channels for sensitive information.

We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our policies.


Your Rights and Choices

Depending on your location, you may have the right to:

  • Access or know the personal information we hold about you

  • Request deletion of your personal information

  • Correct inaccurate personal information

  • Receive a portable copy of your data.

  • Opt out of the sale or sharing of personal information for targeted advertising.

You may manage marketing emails using the unsubscribe link in our emails. Transactional and service-related emails may still be sent.

We do not discriminate against individuals for exercising privacy rights. Identity verification may be required.


International Transfers

Your personal information may be transferred, stored, and processed outside your country of residence. Where required, we rely on recognized legal transfer mechanisms, including Standard Contractual Clauses.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last updated” date will be revised accordingly.


Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

Email: info@jianadeon.com
Phone: (434) 321-8514

For purposes of applicable data protection laws, Jiana Deon is the data controller of your personal information.