Customer Care Promise

At Jiana Deon, your experience matters as much as the pieces you wear.

Every pair of earrings is thoughtfully designed with intention, balance, and care.
Every order is prepared and shipped within 24 hours whenever possible.
Every customer is treated with warmth, respect, and attention.

If something isn’t quite right, we’re here to help — promptly, personally, and with care.

We promise:

• Thoughtfully designed, handcrafted earrings
• Fast, reliable shipping
• Clear and fair return policies
• Responsive, human support
• An experience that feels considered, not transactional

Because you’re not just purchasing earrings.
You’re becoming part of the Jiana Deon story.